Contact Us
Need help with your Bombas order or have a question before you shop? Our customer support team is here to assist with orders, shipping, returns, exchanges, product questions, and account help.
Email Bombas Support
For customer support, please email us at [email protected].
We usually reply within 24–48 hours, excluding weekends and holidays.
Customer Service Hours
Our customer service hours are:
- Monday–Friday
- 9:00 AM–6:00 PM
What To Include In Your Message
To help us review your request faster, please include as many helpful details as possible when contacting Bombas support.
- Your full name and email address used at checkout
- Your order number, if your question is about an existing order
- A clear description of what you need help with
- Product name, size, color, or style details when asking about an item
- Photos or screenshots, if they help explain the issue
How We Can Help
Use the contact form on this page or email us directly for support with common shopping and order questions.
Order Support
Contact us if you need help reviewing an order, confirming order details, or correcting information after checkout.
Shipping Support
Reach out with questions about shipment status, delivery updates, tracking details, or shipping-related concerns.
Returns & Exchanges
We can help with return or exchange questions, including how to prepare your request and what details to send.
Product Questions
Ask us about Bombas products, sizing, styles, materials, colors, or choosing the right item for your needs.
Account Help
Contact us for help with account access, order information, saved details, or customer profile questions.
General Support
Not sure where your question fits? Send us a message and we will point you in the right direction.
Contact Form Note
Use the contact form on this page to send your request, or email us directly at [email protected]. Please avoid sending duplicate messages for the same request, as this may slow down response time.
Your Privacy Matters
Any information you share with Bombas support is used only to review and respond to your customer service request. Please do not include unnecessary payment details or sensitive personal information in your message.
We’re Happy To Help
Thank you for contacting Bombas. Send us your question and our support team will get back to you within 24–48 hours during customer service hours.
