30-Day Return Window

Bombas offers 30 Days Free Returns on eligible items. The return window begins when your order is delivered. To qualify, your return request must be started within 30 days.

Returns sent after the 30-day return window may not be accepted unless our customer service team has provided written approval.

Return Eligibility

To be eligible for a return, items should meet the basic return requirements below.

• The item must be returned within the 30-day return window.
• The item should be unused, unworn, unwashed, and in its original condition when possible.
• Original packaging, tags, labels, accessories, and included materials should be returned with the item when available.
• Proof of purchase or order information may be required to confirm the return.
• Customers must contact customer service first to receive the correct return instructions and return details.

Non-Returnable Items

Some items may not be eligible for return. Non-returnable items may include:

• Items that have been used, worn, washed, damaged, or altered after delivery.
• Items missing original packaging, tags, labels, accessories, or required order information.
• Items returned outside the 30-day return window without prior approval.
• Items marked as final sale, unless the item arrives damaged, defective, or incorrect.
• Gift cards or other non-physical items, if applicable.

How To Start A Return

Please do not send your return back before contacting customer service. Returns sent without contacting customer service first may not be accepted.

Return Shipping Cost

Bombas offers 30 Days Free Returns for eligible return requests. To receive free return instructions, customers must contact customer service first and follow the return process provided by our support team.

If a customer sends a return without approval or uses a return method not provided by customer service, the return may not be accepted or additional costs may not be covered.

Refund Process

Once your returned item is received and inspected, we will notify you about the status of your refund. If approved, your refund will be processed within 3–15 days after the returned item is received and inspected.

Refund timing may vary depending on payment provider processing times. Original payment method details, bank processing times, and order review requirements may affect when funds appear in your account.

Exchanges

If you need a different size, color, or item, please contact us at [email protected] before sending anything back. Our customer service team will review your request and provide exchange instructions when the item is eligible.

Exchanges depend on product availability and return eligibility. If an exchange is not available, our team may provide return instructions instead.

Damaged, Defective, Or Wrong Items

If your order arrives damaged, defective, or different from what you ordered, please contact customer service as soon as possible. Include your order number, a description of the issue, and clear photos if available.

Our team will review the information and provide the next steps. Please do not discard the item or packaging until customer service has reviewed your request.

Final Sale Items

Items marked as final sale are not eligible for return or exchange unless the item arrives damaged, defective, or incorrect. If you believe there is an issue with a final sale item, please contact customer service for review.

Return Address Notice

We do not display a fixed return address on this page. Return locations may vary by order, item type, or return request. To avoid delays or lost packages, please contact customer service first and use only the return details provided by our team.

Returns sent without contacting customer service first may not be accepted.